Resolved -
The incident has been resolved.
Oct 27, 20:11 UTC
Monitoring -
Our Engineering team has deployed a fix and is currently monitoring the results to ensure full recovery.
We will provide a final update once the issue is confirmed resolved.
Oct 27, 16:07 UTC
Identified -
We are currently experiencing an issue affecting the Customer Dashboard in the US region.
Symptoms:
- Users may encounter error messages such as
"Failed to get company labels" or "Unable to load dashboard data".
- As a result, dashboard widgets may not load or partially load.
- Other services remain fully operational.
Our engineering teams have identified the root cause and are actively working on a fix.
We will provide another update once the remediation has been deployed and validated.
Oct 27, 14:32 UTC